This probably won't regarded as that much of a suggestion since I registered no more than 10 minutes ago, but here's a suggestion for you.
The Tech Team app form.
Q.3 asks "What does this group enrolls:"
^Bad grammar
Maybe it could say;
"What do you think the Tech Team actually does:"
Again, prolly won't be noticed or cared about much since I'm new as heck but w/e. I'm trying to help.